Casino Bankwest Australia operates this platform as a licensed online gambling service, processing personal data as part of registration, verification, payment handling and ongoing account management. This policy explains what information gets collected, how it's used and what rights apply to players whose data passes through the platform.
References to "we", "us" or "the operator" throughout this document refer to the entity holding the operating licence for this platform. Questions about data handling not answered here can be directed to support through the channels listed on the Contact page.
Data collection happens at several points across the account lifecycle, starting at Casino Bankwest registration and continuing through verification, payment processing and general platform use.
Examples
| Identity data | Full name, date of birth, residential address |
|---|---|
| Contact data | Email address, phone number |
| Verification documents | Government-issued ID, proof of address |
Identity data
| Examples | Full name, date of birth, residential address |
|---|
Contact data
| Examples | Email address, phone number |
|---|
Verification documents
| Examples | Government-issued ID, proof of address |
|---|
Payment data
| Examples | Card details, bank account information, transaction history |
|---|
Technical data
| Examples | IP address, device type, browser information |
|---|
Usage data
| Examples | Login history, gameplay activity, session duration |
|---|
Bankwest online casino collects only what's required for account operation, verification compliance and fraud prevention, rather than gathering data beyond these functional needs.
Collected data supports account creation, identity verification, payment processing and ongoing fraud monitoring. It also enables communication regarding account activity, promotional offers where consent has been given, and responses to support enquiries.
Bankwest Casino does not use collected data for purposes beyond those listed without separate consent obtained directly from the player.
Processing personal data relies on one or more recognised legal grounds depending on the specific activity involved. Verification and compliance-related processing rests on legal obligation, given the regulatory requirements tied to the operating licence. Account management and payment processing rest on contractual necessity, since this data is required to deliver the service requested at registration.
Marketing communications rely on consent, which can be withdrawn at any time through account settings without affecting access to core account functions. Fraud prevention and security monitoring rest on legitimate interest, balanced against the player's own privacy expectations.
Data sharing occurs only where necessary to deliver the service, meet regulatory obligations or process payments. Casino Bankwest Australia does not sell personal data to third parties for independent marketing purposes.
Purpose
| Payment processors | Processing deposits and withdrawals |
|---|---|
| Identity verification providers | Confirming documents submitted during KYC |
| Regulatory authorities | Meeting licensing and compliance obligations |
Payment processors
| Purpose | Processing deposits and withdrawals |
|---|
Identity verification providers
| Purpose | Confirming documents submitted during KYC |
|---|
Regulatory authorities
| Purpose | Meeting licensing and compliance obligations |
|---|
IT and hosting providers
| Purpose | Maintaining platform infrastructure |
|---|
Fraud prevention services
| Purpose | Cross-checking account activity against known fraud patterns |
|---|
Where a banking partner is involved in processing a transaction, relevant payment details pass to that institution solely for the purpose of completing the transaction requested.
Bankwest online casino uses cookies and similar technologies to maintain session state, remember login details where selected, and analyse how the site gets used. Some cookies are essential for core functions like login and payment processing; others support analytics and, where consent is given, personalised promotional content.
Browser settings allow cookies to be blocked or deleted at any time, though disabling essential cookies may limit access to certain account features. The platform does not use tracking technologies to build profiles for sale to external advertisers.
At Casino Bankwest Australia. personal data is retained for as long as an account remains active, plus an additional period required to meet regulatory, tax and anti-money laundering obligations. Retention periods vary depending on data type and the specific compliance requirement involved.
Data no longer required for these purposes is securely deleted or anonymised rather than held indefinitely.
Bankwest Casino applies technical and organisational safeguards to protect personal data against unauthorised access, loss or misuse, including encryption for sensitive data in transit and restricted internal access to verification documents and payment details.
No system offers absolute security, and while reasonable safeguards are maintained, players are encouraged to protect their own login credentials and report any suspected unauthorised account access immediately through support.
Data may be processed or stored outside the player's country of residence, given the platform's licensing jurisdiction and the location of certain service providers. Where data transfers occur, appropriate safeguards apply consistent with the operator's regulatory obligations under its Malta gaming licence.
Casino Bankwest Australia takes steps to ensure that any third party receiving data internationally maintains a comparable standard of protection to that applied under this policy.
Players hold rights over their personal data, subject to applicable regulatory and compliance obligations that may limit certain requests, particularly where verification records must be retained for licensing purposes.
Description
| Access | Request a copy of personal data held on file |
|---|---|
| Correction | Request correction of inaccurate or outdated information |
| Deletion | Request deletion, subject to retention obligations under gambling regulation |
Access
| Description | Request a copy of personal data held on file |
|---|
Correction
| Description | Request correction of inaccurate or outdated information |
|---|
Deletion
| Description | Request deletion, subject to retention obligations under gambling regulation |
|---|
Withdraw consent
| Description | Opt out of marketing communications at any time |
|---|
Complaint
| Description | Raise a concern with support or, where unresolved, the relevant regulatory authority |
|---|
Requests regarding personal data can be submitted through the Casino Bankwest Contact page, and will be handled within a reasonable timeframe consistent with applicable data protection obligations.
